Frequently Asked Questions

Everything you need to know about your Luibelle shopping experience.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What is Luibelle's return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

Do you offer international shipping?

Yes, Luibelle ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right size?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At Luibelle, we are committed to ethical fashion. We partner with manufacturers who prioritize sustainable materials and fair labor practices.